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National Telemedicine Doctors > Related Information > Bulk Billing Doctors

Bulk Billing Doctors

What is bulk billing?

Bulk billing (bulk billing doctors) means you don’t have to pay for your medical service from a health practitioner when you are bulk-billed for a medical professional/health practitioner visit. Instead of charging you the health professional bills Medicare and accepts the Medicare benefit as full payment for the service.

Consult a Doctor/GP any day by phone or video from anywhere.

(Fully qualified and Australian Medical Board-certified Doctors)
Psychologists, Dietitians, Podiatrists, Physiotherapists are available by phone/video.
Referral to Specialists and allied health of any specialty.

Bulk billing available
for eligible patients

Health practitioners may choose whether or not to use bulk billing. To find a bulk billing doctor near you, you should check if your health practitioner is a bulk billing doctor when you make an appointment. You’ll need to pay for your appointment if your health practitioner doesn’t bulk bill. You may be eligible to claim some of this money back from Medicare/Australian Government if you are enrolled in Medicare and your health practitioner chooses to bulk bill.

Read more:
https://www.servicesaustralia.gov.au/individuals/subjects/how-claim-medicare-benefit/bulk-billing

We believe that everyone should have access to the best possible health care. Our practice bulk-bills all eligible patients.

All telehealth services of most allied practitioners including Psychologists, Dietitians, Podiatrists and Physiotherapists who are working directly through our platform are currently fully bulk-billed.

But, due to recent regulation, you may not be automatically eligible for bulk billing for all General Practitioners’ telehealth services even if you have a valid Medicare card, unless you are –

  • living in an area currently under stage three restrictions;
  • or under the age of 12 months from anywhere.
If you are not eligible for bulk billing for General Practitioners’ telehealth services we can still provide you a GP tele-health consultation as a private patient – the fee for a standard (i.e. 15 minute or less) GP consultation is $50.

Using National Telemedicine Doctor’s telehealth platform, you can now consult an Australian Medical Board-certified doctor/health practitioner any day by phone or video in the comfort of our own home or office – a consultation with National Telemedicine Doctors is an effective and convenient alternative, when a face-to-face consultation is not possible. During your consultation your National Telemedicine Doctor/health practitioner will advise you if an in-person visit to a health practitioner is required.

OUR SERVICES – IN BRIEF

Telehealth can treat more than you can imagine. Our services include:

Practitioners
offering services through our platform
Referral Services
(any specialty)
General Practitioners (GPs) Specialist Referrals
Clinical Psychologists Allied Health Referrals
(wide range)
General Psychologists Pathology Referrals
Dietitians Radiology Referrals
Physiotherapists
Podiatrists

Click here or on the links above to access detailed information about all the common types of services offered at National Telemedicine Doctors.

Do I need a referral for a Specialist/Allied Health Practitioner?

Any General Practitioner at National Telemedicine Doctors can write a referral for you if you need a referral to a Specialist/Allied Health practitioner. You may need a referral to see a registered specialist or allied health practitioner. If you take services of a Specialist/Allied Health practitioner without a referral, Medicare will not cover any of your costs.

COVID-19 ALERT

Stay home if you feel unwell, have a fever, cough or experience difficulty breathing to protect you and help prevent spread of viruses and other infections to others. Telehealth can help during the COVID-19 outbreak. If you can’t leave home during the coronavirus outbreak you can still consult a qualified Australian-registered general practitioner, by using the National Telemedicine Doctors online platform.

Struggling to reach a Doctor?

With National Telemedicine Doctors, you can consult a Doctor/GP any day by phone or video from anywhere

Contact Us

Phone: 02 8834 7760 within Australia
Or +61 2 8834 7760 (International)
Fax: 02 9568 4678
Email: [email protected]

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Bulk Billing Criteria for GP Services

Bulk Billing Doctors’ Availability :

The following two doctors bulk bill, but only during their bulk billing work hours shown below.

  • Dr Jeremy Stephenson (Mon, Wed, Thurs & Fri: 9am-4pm)
  • Dr Charmi Vithanarachchi (Tue: 2pm – 9pm)

If you have a valid Medicare card, we can offer you a bulk billed appointment provided one or more of the following circumstances apply to you –

  • You need a consult to access mental health services.
  • You are homeless because you are going through an extreme form of poverty due to the inadequacy of income, health care supports and social supports.
  • The service is for a child under the age of 12 months.
  • You are a patient of a medical practitioner at an Aboriginal Medical Service or an Aboriginal Community Controlled Health Service.
  • You need a consult relating to blood borne viruses, sexual or reproductive health.
  • You are isolating because of a COVID-related State or Territory public health order, or in COVID-19 quarantine because of a State or Territory public health order.
  • You are affected by natural disaster, defined as living in a local government area declared a natural disaster by a State or Territory government.
Bulk Billed Consultations

Click on this link – Bulk Billing Criteria for GP Services to check your eligibility before requesting a bulk billed appointment by email. If you are eligible and you DO wish to request a bulk billed telehealth appointment by email, please click on the link below –

Request a Bulk Billed Appointment

Regarding Bulk Bill Appointments

Check your eligibility below – 

Unfortunately, due to Medicare regulations, you may not be automatically eligible to have all your General Practitioners’ telehealth services bulk billed, even if you have a valid Medicare card.

Before your bulk billed appointment can be confirmed, we need evidence from you that clearly shows that you are eligible under Medicare’s coverage policies for bulk billing for telehealth services – see the section “Bulk Billing Policy for GP Services” below).

Bulk Billing Doctors’ availability-

The following two doctors bulk bill, but only during their work hours, as shown below –

  • Dr Damien Ford – (Mon, Wed & Fri: 9am-5pm)
  • Dr Charmi Vithanarachchi – (Sat: 9am-1pm)

If these two doctors’ availability does not suit you and/or you cannot provide evidence of eligibility, you may wish instead to book a paid appointment online (and at any time of your choosing) with any of our other doctors who do not offer bulk billing. 

However, if you DO wish to proceed with a bulk billed appointment, please: 

  1. email us the evidence of your eligibility at [email protected] ; and 
  2. specify in your email which of the categories of eligibility you fall under (they are listed below).

If you correctly complete steps 1) and 2) above, we can then offer you a bulk billed appointment (we will confirm the allocated appointment time and doctor’s name via an email to you). You will need to email us back that you have accepted this appointment time- we will then allocate this appointment time to you. The doctor will attend at that allocated time, or if the doctor is unavoidably busy seeing other patients at that time, within an hour of that time. 

(Please note that bulk billed appointments are in high demand, and the allocated appointment time we give you may not be available if, in the meantime, it is taken by another patient before we receive your email confirmation; in which case we will be happy to offer you a bulk billed appointment at a different time – subject to the bulk billing doctors’ availability.) 

IMPORTANT

If you book and are confirmed for a bulk-billed appointment, but do not attend the appointment when one of our doctors contacts you, we unfortunately cannot offer you another future bulk-billed appointment. 

Bulk Billing Policy for GP Services

If you have a valid Medicare card, we can offer you a bulk billed appointment provided one or more of the following circumstances apply to you – 

  • You need a consult to access mental health services relating to preparation of a Mental Health Care Plan (MHCP) or review of a MHCP.
  • You need a MENTAL HEALTH RELATED CONSULT.
  • You have tested COVID-19 positive within the last 7 days, verified by either a laboratory test or COVID-19 rapid antigen self-test (RAT).
  • You are suspected to have COVID-19 and require a GP referral for a PCR test to verify diagnosis, so you can access PBS subsidized antiviral treatment.
  • You are homeless because you are going through an extreme form of poverty due to the inadequacy of income, health care supports and social supports.
  •  The service is for a child under the age of 12 months.
  • You are a patient of a medical practitioner at an Aboriginal Medical Service or an Aboriginal Community Controlled Health Service.
  • You need a consult relating to blood borne viruses, sexual or reproductive health.
  • You need a consult relating to pregnancy counselling services.
  • You need a consult relating to nicotine and smoking cessation counselling.
  • You are currently living in a flood-affected area, defined as a State or Territory local government area which is currently declared as a natural disaster area due to flood by a State or Territory Government.
  • You are living in an area that is currently declared as a natural disaster area due by a State or Territory Government.